WORKSHOPS

OUR FEEDBACK WORKSHOPS

Feedback HQ offers three versions of the “Win with Feedback” workshop.

Creating a feedback culture begins with equipping all employees with a common language and skill set around receiving and giving feedback.
Whether the skill involves delivering constructive criticism, receiving candid feedback, or providing sincere praise, our goal is to elevate feedback conversations at every level of the organization. While we cover essentially the same topics in all three workshops, we tailor every topic to the needs of each audience: individual contributors, intact teams, and formal leaders.

Our Industry-Leading Guarantee

Because we know our feedback training will be a hit with participants and a catalyst for change, we offer an industry-leading guarantee.

If we provide a learning experience and our average facilitator ratings are below 4.5 on a 5-point scale, we will refund 100 percent of the facilitation fee.

You can be confident that our feedback training will be relevant, insightful, engaging, and transformative.

WIN with Feedback

Harness the Gift of Feedback and Bring your A-Game to life

The Three Keys to a Transformative Feedback Conversation

#1 Feedback receivers know how to find value in ALL feedback, regardless of who the giver is or their delivery style.

#2 Feedback givers know how to deliver candid feedback that communicates respect, fosters ownership, and supports change.

#3 Mutual respect is expected of both parties: both have a right to be heard.

ONE-DAY WORKSHOP OVERVIEW

Workshop Participants will:

Workshop Participants Will:

1. Solve the Mystery

Why do some individuals soar to success while others falter? Science tells us the answer lies not in innate talent or formal education, but in one’s ability to learn from feedback—the unsung hero of achievement.

2. Master the Art of Receiving Feedback

Master a simple yet powerful process for finding the gift in feedback, even when that feedback causes you pain, or when the giver is misinformed, unfair, and has the interpersonal skills of Atilla the Hun.

3. Discover the Transformative Power of Feedback

Learn why the quality, timing, and frequency of the feedback you provide is the x-factor in great leadership. Master a groundbreaking approach to giving feedback that will propel you, and those around you, to new heights.

4. Support Success, One Conversation at a Time

Learn how to initiate and navigate difficult feedback conversations in a way that strengthens relationships, fosters individual growth, promotes change, and improves team performance—all the while minimizing blowback from the receiver.

WORKSHOP MODULES

Introduction

Why feedback is the x-factor in personal growth, achievement, and leadership effectiveness.
The science behind difficult feedback conversations and how to “keep your head when all about you are losing theirs”.

Module 1

Receiving Feedback: Learn Faster, Work Smarter, and Avoid Disaster

How to find the gift in all feedback—even when the giver is unclear, unfair, misinformed, or punishing in their delivery.
How to ask for and get the timely feedback you need to succeed—even when those around you are reluctant to give it.
Inoculating yourself and others against the fear of criticism.

Module 2

Giving Feedback: Help Others Excel While Building Effective Relationships

Deliver criticism so as to minimize blowback from recipients while maximizing learning and change.
Adjust the timing and delivery of your feedback to significantly improve employee engagement, customer satisfaction, and business results.
Give candid and clear feedback that helps others learn faster and achieve more.
Be generous with praise: help others leverage their strengths and soar to new heights.

Module 3

Creating a Feedback Culture to Win

Develop your blueprint for creating a culture where every employee—regardless of title or tenure—feels competent, safe, and empowered to give and receive feedback.

Our Approach to Learning

Our interactive and hands-on approach to learning ensures that you will leave with skills and actionable insights to accelerate employee growth, boost individual performance, foster teamwork, and improve business results.

Feedback: The Unsung Hero of Achievement

It’s impossible to bring your A-game to work—or anywhere else—without feedback. Whether referred to as criticism, advice, or simply feedback,
it can be a game changer.

That said, there’s a formidable barrier to harnessing the power of feedback: the fear of criticism. In WIN with FEEDBACK you will learn how to inoculate yourself against the fear of criticism, thereby un-locking your true potential. And as a leader, you will receive the tools you need to inoculate those around you against their fear of criticism, thereby unlocking their collective ingenuity and potential.

Master skills taught by experts who have brought these skills to Fortune 500 giants like 3M, Boeing, Microsoft, and Textron.

The Philosophical Underpinnings of

“WIN with FEEDBACK”

The central paradigm for the Receiving Feedback module is that the power of feedback to transform our lives depends less on the ability of others to give it well than it does on our ability to receive it well.

This paradigm should not be misconstrued to mean that we absolve the feedback giver of any and all responsibility to give feedback in a way that is helpful to the recipient. To balance the expectation we have of receivers to accept feedback as a gift, we teach participants that there is an equally important counterbalancing obligation on the part of the giver of feedback:

“We all have a duty to give feedback as if we were giving a gift—meaning our feedback should always be focused on
the needs of the receiver rather than our own.”

In other words, every feedback conversation is preceded by the question, “How will this feedback help the receiver achieve her or his goals?” When giving feedback, the receiver’s goals come first.

Mutual respect is at the heart of every productive feedback conversation; both parties have the right to be heard. WIN with FEEDBACK illuminates the path to achieving mutual respect in all your feedback conversations—even when the other person is defensive, unfair, or just having a bad day.

BECOME A FEEDBACK HQ PARTNER

To learn how you can get certified to teach our “Win with Feedback” workshop

To learn how you can get certified to teach our
“Win with Feedback” workshop

To speak to someone at Feedback HQ about our “Win with Feedback” workshop

To speak to someone at Feedback HQ about our
“Win with Feedback” workshop

WHAT WE DO

RECENT PROJECTS

All ACTIONS BUSINESS DREAM SQUARE FOUNDER POPULAR

REVIEWS OF

THE FEEDBACK WORKSHOP:

One of the best classes I’ve taken at this company. A good mix of substantive content, real-world examples to illustrate, and hands-on opportunities to practice and integrate concepts. Having a central theme (feedback as a gift) is tremendously helpful to learning. It presents a novel approach to feedback that I don’t think is instinctual to most people. It has made me so much more comfortable receiving feedback and accepting it graciously. It has improved my conversations and relationships with my managers and clients.

Of all the courses I have taken I have never rated a course this high. The instructor was top of his class. He made a subject that I fully expected to be a yawner into a subject that kept the whole class engaged. I enjoyed the full 8 hours.
This is a workshop everyone should take.

Very entertaining, relevant information that was extremely well presented. This was relevant to me as a new supervisor and should be required for all supervisors. Gave 6 out of 5 stars.

I found multiple things in every module that I can utilize and build on. I enjoyed the examples and stories to help explain the points.
I extremely enjoyed the entire workshop.