It is impossible to be successful—at work, at home, or anywhere—without feedback. Whether referred to as criticism, advice, or simply feedback, it can be a game changer… if you know how to harness it.

Research confirms that your ability to leverage feedback, in all its forms, will do more to drive your success than education, talent, or IQ. That said, there is a major barrier to overcome: the fear of giving and receiving criticism.

In The Feedback Breakthrough you will learn how to inoculate yourself against the fear of criticism, thereby unlocking your true potential. Don’t fear feedback. Fear its absence.

Successful feedback conversations are built upon a bedrock of mutual respect; both parties have the right to be heard. This book illuminates the path to achieving mutual respect in all your feedback conversations—even when the other person is defensive, hostile, or having a bad day.

In this remarkable book, the authors demonstrate the incredible power of feedback. Packed with concrete examples and proven techniques, The Feedback Breakthrough shows you how to push through the discomfort of difficult conversations to achieve real results—for both parties.

About the Authors

Nigel Bristow is the founder of Feedback HQ and the author of several books, including Coaching for Teams and Beyond Job Satisfaction. As a consultant, teacher, and public speaker, Nigel has shared his expertise in leadership development, employee engagement, and rapid skill mastery with individuals and leaders across the globe.

Ben Galvin (PhD) is a business school professor and thought leader who researches leadership development and how feedback, identity, social networks, inclusion, and narcissism influence leadership processes in organizations.

The authors have integrated art and science to construct a breakthrough process for harnessing the power of praise and criticism. They have helped thousands achieve greater fulfillment and success in life by teaching them the craft of receiving and giving feedback. Their years of experience as educators, entrepreneurs, and researchers put them at the forefront of talent development and organizational effectiveness. They have worked with corporations, schools, universities, non-profits, and public-sector organizations to help people achieve their true potential—and thereby improve organization results.